Run by Volunteers and powered by Alaveteli. The council, who are recruiting for a chief executive, have voted to increase the proposed salary to 200,161. This is an increase of nearly 6,000 from the chief executive's current salary of 194,33. Employers https://t.co/HZkH8Qq1wE TheEaling Datawebsite shows other key statistics about the borough. Delivering our radical programme of social rent council house building, and ensuring our tenants are empowered and have ownership of their communities. Place your bins for collecti https://t.co/0IfCLz3ueA They are not doing their job as they should. At MyLondon, we want to make sure you get the latest and greatest from across the capital. finding both cheap accommodation and work in the Acton area, which then had a high proportion of London's light engineering companies involved with government war contracts. Herts, A shift in communication channels with citizens from offline methods to e-services. 89K -------------------------------------------------------------------, Please use this email address for all replies to this request: Our guests praise the helpful staff and the comfy rooms . Inspection of Ash tree and retaing wall damage. Set out a new community - led regeneration charter, Work even harder to attract new businesses. The offline and siloed legacy systems caused redundancies and data errors, made it challenging to detect fraud, and prevented the Council from getting a single, 360-degree view of their citizens. [2][FOI #855626 email]. Are you the owner of any commercial copyright on this page? Within the borough are two garden suburbs, Brentham Garden Suburb and Bedford Park. Mrs L Cox CISM,PC.dp | Corporate Information Governance Manager, Ealing Council|Perceval House | 14-16 Uxbridge Road | 3rd Floor NE | London MP 'can't even remember' alleged Chinese agent who gave him 5k. MCP Contracting Ltd is an Award Winning Multi Discipline Contractor working throughout the United Kingdom. Consolidated activities and reduced operating costs. Deliver 4,000 new genuinely affordable homes across the borough. For any help or queries with this dashboard please emailresearch@ealing.gov.uk. [5] It sets planning policies which complement Greater London Authority and national policies, and decides on almost all planning applications accordingly. 6 days ago, Request a building control site inspection, Apply for housing benefit and council tax reduction, Giving notice of a marriage or civil partnership. Welcome to our new website ! To secure this data, Microland used Microsoft Azure Active Directory B2C to manage customer registration and access to the portal, as well as their own custom security frameworks to help protect data confidentiality. Ealing Borough Council Decent Homes. knowledge and experience, Our dedicated teams provide the very best quality service through Download Deliver at least 12,000 new qualifications and training programme graduations. Apr 21 - Apr 22. This arrangement lasted until 1986 when Ealing London Borough Council gained responsibility for some services that had been provided by the Greater London Council, such as waste disposal. For data storage and document management, Microland used SharePoint Online integrated with Microsoft Dynamics 365, making it easy for Council staff to access and track documents in a centralized location. Please let us know if a further response is expected or if you are having trouble responding. Popular attractions Church of Allevard and Tour du "Great location, parking close to town. With these digital processes in place, the Council has slashed the average case resolution time down from 25 days to three. The borough has a long-standing Irish community which is particularly visible through the number of established Irish pubs in the borough and the popularity of Gaelic games in the community. Select basic ads. By unifying all of the Councils customer data onto one platform, Microland would help the Council eliminate redundancies, fix errors, identify fraud, and gain 360-degree views of citizens interactions with the Council. A site to help anyone submit a Freedom of Information request. Ealing Council Freedom of Information Perceval House 14-16 Uxbridge Road London W5 2HL Tel: (020) 8825 8367 From: Bina Levi < [FOI #855626 email]> Sent: 19 April 2022 11:36 To: foirequests < [Ealing Borough Council request email]> Subject: Freedom of Information request - Ealing Housing repairs contractor, MCP Property Services Ltd. Check your collection schedule on https://t.co/mrshiCQnhz This is Ealing Council sharing news and information about the borough with you. 16.1% of the South Acton ward was black, whilst 15.9% of the East Acton ward was black. Ealing Council has an overall rating of 4.2 out of 5, based on over 103 reviews left anonymously by employees. Number of households presenting as homeless that claim Universal Credit, Ealing council incentive scheme to give up your council home, tenancy or to downsize, Current Ealing borough HMO register list up-to-date 2021 - 2022. ", Le Grand Htel Grenoble, BW Premier Collection by Best Western, 5 Rue De La Republique, Grenoble, Isere, 38000. The Asian population makes up 80% of Southall Broadway ward as of 2011, a contrast compared to the 8% of Southfield ward in the borough's east. please provide the information in the following format: DATE - service complained about - nature of complaint - Download story. Southall in the west of the borough is home to one of the largest South Asian communities in the UK, the majority of whom are Sikhs. FOI and EIR requests have a statutory compliance time of twenty working Subject: Freedom of Information request - Ealing Housing repairs [10] The main religions of the borough's population in 2011 were Christianity (44%), Islam (16%) Hinduism (9%) and Sikhism (8%); 15% stated they had no religion and a further 7% did not state any religion.[11]. . The law states that you must respond within 20 working days. It sets council tax and as a billing authority also collects precepts for Greater London Authority functions and business rates. Microland's solution dramatically reduced citizen wait times and reduced costs by 30 percent. Launch a community charter: Your rights and what you can expect from the council, Secure and invest at least 1million in community and grassroots art, music, dance and culture. [2], In April 2018 it was announced that anti-abortion protesters who regularly campaign outside the Marie Stopes clinic will be prevented from doing so close to the clinic. I do think the restaurant staff need to seriously up their game. For each priority we set out the key promises and activities which will be delivered over the next four years. In just under a year, more than 100,000 citizens have used the portal, with more using it every month. Here's how to complete your Ealing Council Tax change of address: 1) Head over to SlothMove's home setup service 2) Enter your new and previous postcode 3) SlothMove populates your council tax providers 4) Select who needs to know you're moving home (Ealing Council, HMRC, DWP, Water, Electoral Roll etc) 6 days ago, A pair of tickets to the opening night of Hayfever, a new London show directed by an Acton resident, are up for gra https://t.co/TUT1zM9sNN Ealing is the third largest London borough in population and . 2 days ago, Around Ealing Extra email has been landing in the inboxes of everyone signed up to receive it - with news on more S https://t.co/HGRawI3DAv We are working with the co https://t.co/2vg9fFcacN Language links are at the top of the page across from the title. The most noticeable Afro-Caribbean populations in the borough are in the areas of Northolt and Acton. SG13 7YH, By using our website you are consenting to our use of Follow View all 58 employees About us Born in 1978, MCP is a privately owned family. Across the many boroughs of London, citizens must interact regularly with their local councils to pay taxes, request assistance, and report problems. This request is then routed in real-time to the proper Council team and a case in Dynamics CRM is automatically generated. Welcome to Ealing Council's Performance Dashboard, which demonstrates progress against the goals we have set in our. Continue to take tough action to prevent violence against women and girls. The local newsletters go out twice a day and send the latest stories straight to your inbox. Enjoy free WiFi, breakfast, and onsite parking. 4 days ago, RT @EalingSTARS: FREE bike check from @EalingCouncil's Dr Bike with @cicom Saturday 29th April 2pm-5pm at Southall Square, outside L https://t.co/3OBj4jyF0y Have you ever carried out a survey to see what council tenants think of MCP Property Services Ltd? Together with Microland, we are digitally transforming the Ealing Council, while saving money, increasing efficiency, and improving the delivery time for our customers. Stay at this 3-star business-friendly residence in Allevard. There are 13 high schools under the domain of the local education authority, 12 of which are either comprehensive, foundation or voluntary-aided, and one city academy. Expand our council tax support scheme to protect those who cannot afford to pay. We will also drive change to deliver a new culture ofpublic service where we engage and work in partnership with our communities. Greening and keeping Ealing clean, achieving net zero carbon, and ensuring our parks, open spaces and nature are protected and enhanced. There will be a buffer zone between the clinic and the protesters to prevent women going into the clinic being harassed. For example, the Councils Microsoft Dynamics 365 portal was integrated with Dynamics CRM to create an online channel where citizens can raise requests, fill out applications, make payments, and report problems to the Council. In 2011, 49% gave their ethnicity as white, 30% as Asian, 15% as Black and 4.5% as of mixed or multiple ethnicity, the remaining identifying as Arab or other ethnicity. The borough has four non-League football clubs Hanwell Town F.C. whittier union high school district superintendent. [3] Ealing's administrative centre is in Ealing Broadway. MCP Property Services Ltd? Donate and support our work. Across the many boroughs of London, citizens must interact regularly with their local councils to pay taxes, request assistance, and report problems. Once the first set of digital Council processes were complete, Microland took end-to-end responsibility for the Councils digital transformation and led the effort independently. Open, transparent, and inclusive council expand services available instantly and 24/7, End pay gaps that disproportionately impact women and Black, Asian and Minority Ethnic communities. Services Ltd since you awarded them with the contract. Ealing Council (London Borough of Ealing) | 12,062 followers on LinkedIn. Prices and availability subject to change. 330 hectares within the borough are designated as part of the Metropolitan Green Belt. Enjoy free WiFi, free parking, and an outdoor pool. SG13 7YH, By using our website you are consenting to our use of Innovative organizations like the Ealing Council are setting the tone for government agencies around the world. 9.2/10 Wonderful! How many complaints have been appealed/escalated to the Housing Ombudsman? Ealing Council opened recuitment for the vacancy yesterday (January 13). We will focus on three cross cutting strategic objectives over the next four years to realise our vision for the borough: To meet the cross-cutting objectives, the plan also sets out the priority areas which are overseen by members of the councils cabinet ensuring a focus on delivery of the things that matter to residents. Please provide a list of complaints you have had against MCP Property Services Ltd since you awarded them with the contract. Ealing Council is the first council in the UK to introduce such a buffer zone. Brentford F.C. Areas we cover MCP provides a comprehensive service to both inner city and rural communities. Foxholes Business Park, London, England 25d. the internet. READ MORE: London MP 'can't even remember' alleged Chinese agent who gave him 5k. 4 days ago, The @samaritans are encouraging life-saving conversations w/ their #SmallTalkSavesLives campaign. Southall attended[clarification needed] some 700 incidents more than their Northolt counterparts in 2006/07. The current local authority was first elected in 1964, a year before formally coming into its powers and prior to the creation of the London Borough of Ealing on 1 April 1965. It is our high-level strategic response to the opportunities and challenges facing us now and in the future. SocietyWorks Ltd Once the case is resolved, the resolution is passed back to the citizen via the portal. Innovative governments know that embracing digital solutions, like the Ealing Councils portal, can help them provide services to their citizens during times of uncertainty and isolation. Establish new community hubs, located within our seven towns. If a citizen wanted to file for a tax exemption, for example, they would need to fill out a paper form, submit it to the Council, and then wait a few weeks for it to reach the right team and be processed. Famous gardens get new life with Microsoft Power Apps. Do you have a story you think we should be covering? The London Borough of Ealing borders the London Borough of Hillingdon to the west, the London Borough of Harrow and London Borough of Brent to the north, the London Borough of Hammersmith and Fulham to the east and the London Borough of Hounslow to the south. 3 days ago, There will be no changes to recycling and rubbish collections over the bank holiday: Please provide a list of complaints you have had against MCP Property Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Whilst I understand you cannot provide personal details of each complaint, please provide the information in the following format: EXCEL DOCUMENT or (PDF of Excel document). using this form: You are unable to share concerns with the manager, unable to communicate on a professional level, unwelcoming the team is unfriendly with the exception of a few. Find out more here. The average wait time for a request like this was about 25 days. Microsoft Outlook was also integrated into the solution, enabling Council staff and reviewers to send out automated or manual emails from the CRM directly to citizens. If you find this service useful as an FOI officer, please ask your web Ealing Council has voted to increase the salary of its top official to more than 200,000, almost 40,000 more than the Prime Minister earns. I am kindly giving you a final opportunity to respond, before bringing this to the Information Commissioner's Office (ICO). I requested an internal review on 19th May 2022 as you failed to respond to my FOI request dated 19th April 2022. The strategic director roles cover Strategy and Change, Economy and Sustainability and Children's Services. Ealing Council strives to offer a repairs service that meets the needs of all tenants. There are also churches and centres for London's Hungarian[26] and Assyrian communities in South Ealing. #Ealing is excited to c https://t.co/TLjUH6p7ZW To help with the initial design and development of the solution, Microland worked with Microsoft to guide strategic architectural decisions and solve technical challenges. Please accept my apologies for the delay in providing a response to you. Bringing people together to build strong neighbourhoods, empowering volunteers, encouraging community activism, engaging civic and faith leaders, and delivering well loved community facilities and services. Customers can now access many services, where the new Dynamics 365 portal gets requests routed in real time and directed to the right team.. Welcome to Ealing Council's Performance Dashboard, which demonstrates progress against the goals we have set in ourCouncil Plan 2022-26. The ward of Northfield had over forty malicious calls made from it, more than twice as many as any other ward within Ealing.[8]. In January 2019, the council decided to stop the smoking cessation service in the borough, to save 395,000 over the following two years, as part of its plan to deal with an overall budget gap of 57 million as a result of reduced funding. We have seven newsletters you can currently sign up for - including a different one for each part of London, as well as an EastEnders one for all the gossip from Albert Square, and a London Underground one to keep you up to date on the latest transport news. Making sure the growth that takes place in Ealing enhances its character, conserves its future and makes great places people want to live. 20 Boulevard Jules Ferry. Villard-Bonnot Postal address. If more information was required, which is often the case, the team would have to reach back out to the citizen via offline channels, such as a phone call or mail, before eventually delivering the final resolution via mail. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. [20][21][22][23][24] The community first developed in the 1950s. With the full support and help of the Gurnell Grove community team, residents were invited by MCP to come along to our workshops where our plumber Michael, and our carpenter Divyesh, demonstrated how to change a tap washer, how to change a toilet seat and even how to change a barrel lock. When it comes to everyday home maintenance tasks however, some fall outside of the property maintenance contract which means that residents may incur a cost. "Second stay here. mySociety and Southall F.C. Ensuring all our children and young people of all backgrounds get the best start in life, from their earliest years through to a great education. Ealing, with two pumping appliances, and Acton, one pump and two fire investigation units, are the other two appliances in the area. Relentlessly focusing on reducing poverty and inequality for those that most need support and promoting wellbeing and safety for all, including: Greening and keeping Ealing clean, achieving net zero carbon, and ensuring our parks, open spaces and nature are protected and enhanced, including: Protecting and enhancing the physical and mental health of all, supporting our older residents to enable them to remain independent and resilient and dealing with the ongoing impact of COVID-19, including: Ensuring all our children and young people get the best start in life, from their earliest years through to a great education, including: Bringing new and well-paid jobs back to Ealing and ensuring good businesses can thrive, including: Building wealth within the community by ensuring everything the council does increases social value and contributes to making Ealing a fairer place to live and work, including: Delivering our radical programme of social rent council house building, affordable homes and ensuring our tenants are empowered and have ownership of their communities, including: Making sure the growth that takes place in Ealing enhances its character, conservesits future and makes a great place, where people want to live, including: Bringing people together to build strong neighbourhoods,empowering volunteers, encouraging community activism, engaging civic and faith leaders, and delivering well-loved community facilities and services, including: We will focus relentlessly on getting the basics right, ensuring we are well run and make best use of resources. Invest 1.5million to stop children and young people falling into care. View as HTML. Enjoy free WiFi, free parking, and a garden. This means that we may include adverts from us and third parties based on our knowledge of you. Your request has been logged as: 22-0502. We have a set of three key priorities for the borough: Creating good jobs - returning good well-paid jobs to our borough and delivering the next generation of genuinely affordable homes. manager to link to us from your organisation's FOI page. A big thank and well done to Michael and Divyesh, and of course the whole team that helped to organise the home maintenance workshops, manage the communications and for providing refreshments. Read more about the https://t.co/Yd4sh4CtXz terms of the relevant legislation. Nearly 30 percent of the Council staff, including contractors and field workers employed by the Council, are active CRM users. And one way you can do that is by getting the best news, reviews and features from wherever you are straight to your inbox with our free email newsletters. Stay at this 4-star boutique hotel in Grenoble. Since the Ealing Council has implemented their new solution from Microland, they have seen impressive results. Three new strategic directors recruited in December 2022 for Ealing Council have been announced and are due to be in place by the spring, the council has revealed as part of an overhaul of its leadership team.. Ealing Borough Council, Lorraine Cox, DATE - service complained about - nature of complaint - upheld/outstanding/rejected. The Chase, Please find attached Ealings response to your Freedom of Information is a registered charity in England and Wales (1076346) Your donations keep this site and others like it running. Foxholes Business Park, The London Borough of Ealing (/ i l / ()) is a London borough in West London.It comprises seven major towns: Acton (W3), Ealing (W5, W13, NW10), Greenford (UB6), Hanwell (W7), Northolt (UB5), Perivale (UB6) and Southall (UB1, UB2). The numerous National Rail and London Underground stations in the borough are: In March 2011, the main forms of transport that residents used to travel to work were: driving a car or van, 21.8% of all residents aged 1674; underground, metro, light rail, tram, 18.0%; bus, minibus or coach, 9.2%; on foot, 4.7%; train, 4.0%; work mainly at or from home, 3.0%; bicycle, 2.0%. ", 41 rue Maurice Dodero, Grenoble, Isere, 38000. Building B, Southall and Northolt have similar-sized station grounds and both house two pumping appliances. They answered questions and gave tips on all kinds of home maintenance, and also explained what to do in case of a maintenance emergency. * Use a user's non-precise geolocation data. However, in the London Borough of Ealing, these processes were often still being carried out offlinewith pen and paperwhich was very time-consuming and manual for both the customer and the Council. skilled Operatives, supported by experienced Supervisors and Contract Information on roads, highways, pavements, garages, trees/hedges and play area and lighting. From: Bina Levi <[FOI #855626 email]> These targets will also help us to set a balanced budget, as we know that solving challenges for our residents also saves money to the public purse. MCP is a multi award-winning provider of repair and maintenance services for the social housing sector.
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