They seem to have all their beanbags coming from one supplier which is obviously not up to it. Turning it on, and testing it?! argos taken money but no order confirmation. IS THAT ALL? This was not good enough, so I went back home with the piece of pink plastic c*** (sorry, Vivitar) that had been delivered and a terrible headache and called through to 'customer services' again. Customers have expressed their rage on social media, with some saying they've been charged up to 1,200 for multiple orders that haven't materialised. Argos had tweeted an apology on April 23, saying it was sorry to customers for its website temporarily going down. 0. Instead, she starts quizzing me, miss quotes the taped conversation I had with Will (yet maintaining she listened to it), that they took the funds from my account as soon as order was placed (would not normally have trouble believing this but had already checked twice with bank and knew it went out on 30th - four days later, two days after delivery was due) and then tells me that she is going to investigate this further, with staff and couriers etc. She replied that the internet was not always up to date (I thought this was the whole point of internet ordering being able to check stock etc.) Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Argos.ie is 1990s, All charges were corrected this morning. I just happen to have a name thats been in conflict with their past. WHAT CAN I DO, I bought a laptop from Argos in November, it worked for two weeks then the screen broke. By this time I was in danger of losing my temper completely and asked for the address which i could write to informed her that i would be putting a complaint on the internet forum and that we would be recommending to our wide circle of friends that they do not use this Argos home delivery service. P me off that much I will never use Argos / homebase ever again. Bank cant help me. for any disappointment (?) When I got home I noticed they were not compatible so I returned to argos(33 miles) to get a refund. I didnt purchase the item, have no order confirmation for it but the payment has still been taken from my bank but is marked pending in my PayPal. Refunds may take 3-5 business days. I too have been ripped off my Argo's they just want your MONEY! he said no. Will I need to wait at least 17 working days? After waiting approx. argos rang me up with a delivery date and time, when late, rang them to see when my appliance was coming only to be told it wasnt coming on this day at all .after i had took time off work and waited around all morning, im so not happy, when complained on the phone i was told it was me that had made the error not them . By browsing this website, you consent to the use of cookies. https://www.boards.ie/discussion/2058148485/argos-order-history, https://www.boards.ie/discussion/comment/118219270#Comment_118219270, Music Production Commercial I should add that I also paid an extra 2.95 for a Saturday delivery slot (delivery before 1pm). I went there to buy this and eventhough they claim this is NEW product and they have this machine in stock, i the store they say it is discontinued or not available at all. I am considering going to the Ombudsman, to claim interest back from Argos, which they have earned on my money over the past 2 months. One shopper tweeted Argos saying she'd been charged 1,200 and had. I've had a similar issue recently, I attempted the pay for an item the website crashed at point of payment and received an email to state the order hadn't gone through, so I tried again the same thing happened I attempted it for a third time the same thing happened. To inquire about a licence to reproduce material, visit our Syndication site. When eventually I managed to get one that I wanted the filling was insufficient and lost its shape and volume within a few weeks. I fully intend to take the matter further up the chain of command until i get a satisfactory out come. The response? God put me on Earth to acomplish a certain number of things. Goodbye. When the delivery did not arrive i phoned Argos customer services quoted my order number stated my problem of the failure to deliver. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I asked whether in the circumstances they were willing to offer any compensation. All are laughed. So I told them then please release my funds ASAP as there is an Order expiry date of 10 days and I can't wait for the 10 days. I have been without my laptop for two months now. But looks like greediness to get more and more prevents tehm from doing that. and would get back to me. i would also advise to contact Paypal as they may be able to speed this process up ". I bought a Samsung blu-ray player along with the Samsung wireless LAN USB stick. Argos Chat Support told me that Argos cannot cancel these "pending charges" as they have no order number and that . After several non-existent oneill spellings, i told him. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Editor, Marcus Herbert, [DISCLAIMER: Any posts made by myself are my opinions and do not represent my employer]. Called BOI, they cant find the issue on my side, so has to be Argos. 27/03/2020 16:41. Well there is no order as per se but you know what I mean. And finding it uses more power than a laptop! I think its a stock issue. The UK website is much better though, completely updated design. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Use up and down arrows to review and enter to select. This usually happens when the payment has been pre-authorised by your bank ready for us to complete your order. Thursday m0rning I again rang customer services and after a brief chat with the operator requested i was put straight through to the escalation team I was put on hold and after approximately 2 minutes cut off. Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. After completing the order process I was shown a message which said something along the lines of: "your order cannot be confirmed at the moment. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Old thread, but I have the same issue. On finishing the call my daughter went back on the website to check stock availability for herself and found 5 items out of 6 still available for home delivery. They won't even change it, Ive had it about 3 days, and they told me that they couldn't exchange it because there is nothing wrong with it, that I need to buy BETTER BATTERIES! This comment was posted by a verified customer. "The money is now leaving my account but I have no order confirmation from any of the orders to say its placed. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I received an email confirmation with the order but there is nothing in my account when I sign into Argos.ie There is no order history section at all. I went into the Argos store today and they seem to think because the order failed and I'm received no confirmation emails from them then within a couple of days the money should go back . If Argos cant trace it, you will have to wait till it clears on your statement and then send that to Argos or get a ref id from your bank. I WENT FOR THE EXCHANGE BUT WHEN I COLLECTED IT FROM THE COUNTER IT WAS A BLACK USED IPOD COVERED IN SCRATCHES BUT PACKAGED AND CATALOGUED TO LOOK LIKE NEW STOCK, I SUPPOSE IT WAS JUST LUCK THAT I HAD OPENED IT IN THE STORE AND NOT WHEN I RETURNED HOME. argos taken money but no order confirmationgranville ny property taxes. Contact them if you contact c.a.b they will give u time to sort it yourself but if its not resolved they can step in and escalate it! Comments #2 11-01-2021 2:00pm. They run security checks on the payment and then release it back to your account. LOL. An Argos spokesperson said: We are in touch with these customers to apologise for the delay and reassure them we are processing their refunds. FURIOUS Argos shoppers say theyve been left hundreds of pounds out of pocket after being charged for orders that didnt go through. You are viewing the PayPal Community Archives. In normal circumstances this would not happen (sounds hopeful) and our internal findings show that the correct item was issued out to you. After a moments thought she mumbled that they could send a 5 gift voucher as a gesture of good will. Will do that, but has anyone else experienced the same with Argos? I had this last week, I got charged twice and only received one order confirmation. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. So no orders went through, still have issues with placing an order now. Missing out on some big discounts now :(. I therefore opted to take the offending item to my local store and get the refund done there. Normally when you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment. I recently did quite a bit of overtime and finally decided to treat myself to a new camera. I was told the money would be returned to my account within 7-10 days max. All Rights Reserved. http://www.argos.co.uk/static/Product/partNumber/7641644.htm I also requested 'Lisa's' surname so I could get through to her but was told that they are "no allowed to give out their surnames". "Ive now lost money and have no idea how I can get my daughter's birthday presents. The customer service team I found to be rude and unhelpful, and think it's acceptable for someone to have to wait 2 weeks to have the issue resolved. With all the misquotes she made and the false details she quoted, I didn't trust her to do her job properly, so I decided to start looking into it myself. It's still says the payment is pending on paypaly and money are gone from my bank account but I guess I just gotta wait a bit . "I tried to place an order which wasnt going through so tried four times, just over 300 each time. Posted by July 3, 2022 wildest police chases spike on argos taken money but no order confirmation July 3, 2022 wildest police chases spike on argos taken money but no order confirmation Another customer said a 500 gift card payment had been processed despite the order not going through. ), then queried the fact that the package had been torn down two sides and put back together again with at least two different types of tape. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. I tried to order a 350 phone off Argos yesterday. In the end she handed the hone to her manager as she was getting nowhere. This is because the payment will be rejected by, as no order has been placed, this payment then gets placed into Paypals holding account. I stood for a while and the guy previous that took my order whispered to another guy that then served me. Sep-10-2015 03:59 AM. Its shameful that Argos are not honest about the delivery dates, well if you are getting too many orders then please do not book any more when customers tries to order online or in store. For customers who've got their items but want to return them, Argos has extended its refund policy. THE ONLY ADVICE I HAVE TO GIVE AT THIS POINT IS: Typical! The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. I was told all line managers had finished their shifts and i would have to ring again in the morning. The call handler (Will), was very pleasant and assured me he could deal with it, so I took a deep breath and began. I read the Argos catalogue number from the side of the box out to Will and had to sit down and get him to repeat the price of it againinstead of my BLACK SAMSUNG PRO GX10 DIGITAL SLR CAMERA, worth 579.99, they had sent me a PINK VIVITAR (what?) I quote: "This is because the payment will be rejected by Argos as no order has been placed, this payment then gets placed into Paypals holding account. If you didn't get the confirmation email, it's likely something went wrong and the order was not placed. As in this case had we not chased the order up we would have been non the wiser and Argos would have held on to our money indefinitely. ANY assistance would have been welcome) please contact us onetc" I too will be informing all friends, family and anyone else that cares to listen, to NOT use Argos, unless you are in-store, and want something fairly small and cheap. Jul 3rd, 2022 by . This usually happens when the payment has been pre-authorised by your bank ready for us to complete your order. Not mentioning asking for my money back on endless calls. Beanbags are out of stock. It would not have been so bad if they told us on purchasing the wii we would have knownthey said staff always tell people about it NO THEY DONT ! Very clever! In the meantime, you can contact Argos via its live chat or by phone on 0345 640 2020 - although keep in mind they're experiencing a high number of enquiries. This has never been the case before as Argos always accepted returns. Share your photos and videos with others to prove the truth of your words. First things first, please check your Junk folder as it might be waiting for you there. So I made a Fast Track order trough their website but whilst checking out I received unsuccesful payment error but in fact I have been charged for an order that doesn't exist. I HAVE SENT EMAILS AND LETTERS OF COMPLAINT AND THERE REPLY IS AN INTERNAL INVESTIGATION WHICH I WILL NOT HEAR ABOUT DUE TO DATA PROTECTION. Operator in put the order in to the computer and found that the paper work had not even been forward to the warehouse for dispatch. I also said that there must be some law which they were breaking. The payment keeps failing. On the payment says Order Expiry Date : 10 days from the payment date . This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. no returns accepted. I explained that my head was about to explode and wanted to speak with manager as I wanted this sorted out immediately as I was in no mood to keep repeating myself. I am not even given the chance to order alternative bed! She also informed me that 'Lisa', had decided to look into the matter as I had waited so long to make the complaint. We decided to cancel our order, and go to Ikea (as we should have just done in the first place). THE GIRLS ON THE COUNTER SAY THEY HAVE NO IDEA HOW A USED MODEL GOT IN STOCK AND GAVE ME THE CORRECT IPOD AND COULD NOT GET ME AWAY FROM THE COUNTER AND POTENTIAL NEW CUSTOMERS QUICK ENOUGH. DO NOT BUY ELECTRONIC GOODS FROM ARGOS, Hey everyone, the citizens advice can put your cases through to trading standards who will get your money back! To see all content on The Sun, please use the Site Map. microsoft flight simulator 2020 stream deck profile; the wrong missy talent show; carleton college athletic director; houghton lake cabin rentals; meijer shredded cheese; morton buildings sales consultant; building within 1m of boundary; jalapeno salt water taffy; define unremarkable medical Didn't really think much of it (there is often some problem or other with their website) as I had enough to get on with. 3 weeks ago i bought laser hair removal system from argos i had asked casier this prodact 30 days guarantee she said ofcours look at the screen you can chang and i live in England short time for learn English my English not wery well now, im still learn but ARGOS stole my money and they are played whit me i spoked costemer sevice staff she didnt looked the prodact and she decieded to exchange 10 minuts later i went to home bring more many she said to me we havent got any other prodact keep your prodact this is yours for healty reasons we didnt do any think i never used i never opened but they didnt chec they dont no what they are doing Normally when you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment.If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment. They are still refusing to refund my money. Knowing I was getting no where I got to the point of my complaint and asked of they were in the nature of taking money for goods they were unable to provide, also that the internet was showing some of these items still in stock. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. 'Edication'? He could not explain this, as it had apparently been passed around several delivery drivers and he was at least the third. I called through again, was passed round several departments, told that I should have received my refund from the store, as all it needed was for someone to call them and authorise it (REALLY? They told me to wait and see what happens and if I am charged then they're happy to refund me. You can speak to argos to get them to tell the bank they arent going to collect the payment but by the time youve got through to someone who understand what youre on about and can actually handle it youre probably better of just waiting. ************************************I volunteer my time on here to help you, so leaving kudos or marking one of my posts as a "solution" would be appreciated. 'Uncorrectitude'? You keep telling yourself that! Argos - Argos Staff could not find items I wanted to buy. WHAT ABOUT CUSTOMER PROTECTION BECAUSE YOU CAN BET THAT HAD IT HAVE BEEN A MATTER OF HOURS BETWEEN ME RETURNING THE USED IPOD AND NOT MINUTES THEY WOULD HAVE ACCUSED ME OF SWAPPING THEM OVER AT HOME WHEN I THINK THAT PROBABLY THAT IS WHAT A MEMBER OF STAFF HAS PROBABLY DONE. ", Another shopper asked: "Perhaps you can return the 140 you have taken from my account with no order created? This person told me that they were not in the least surprised by the mix up as Argos are always giving them incorrect items to deliver. I wasn't given any choice or hope. I placed a home delivery order with Argos on Wednesday. It's not my desire to brag, but I think I can outdo most of you in the 'getting ripped off by Argos' department.
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